Welcome to our support

In this section, the user can view all actions performed by all users within a record. 

The user can have a detailed log of:

• Files or folders created, modified, or deleted
• Name of the record
• Description
  • Action that the user perform to the file or folder
• User
  • The user that performs the action
• Date 
  • When the user performs the action

Also, the user can:

• Filter by name, user and date.
• Choose columns that wants to display.

For a more detailed description of our logs read below:

File Actions:

1. Create

   • New file

   • New file added from template

   • New file uploaded

   • Split: Document X created from document Y

   • Merge: Document X created from documents Y and Z

   • Restore Version: File was restored from previous version

   • Restore file from recycle bin

2. Update

   • Renamed file

   • Edited file

   • Moved file from folder X to folder Y

3. Read

   • Opened

   • Previewed

4. Removed

   • File moved to recycle bin

5. Download

   • Downloaded

Folder Actions:

1. create folder (CREATE)

   • New local folder added

2. move folder (UPDATE)

   • Local folder moved

3. rename folder (UPDATE)

   • Local folder renamed from A to B

4. remove folder (REMOVED)

   • Local folder removed

Workspace Actions:

Folder Template within workspace was updated:

• New folder added (CREATE)

• Folder removed (DELETE)

• Folder moved (UPDATE)

• Global folder renamed from A to B (UPDATE)

• Folder from folder template is removed; the folder is converted to a local folder to preserve existing files (UPDATE)

Record Actions:

• Add/remove workspace
  • Workspace added to record
  • Workspace removed from record